Service Level Agreement entered between My Invite Online hereinafter referred to as the” Service provider/SP”) and the undersigned (hereinafter referred to as the “User”) based on the Terms and Conditions set out here under which terms and conditions will govern the use of the website and purchase and use  of any of the products offered on the website:

 

Terms and Conditions

“Website” means  www.myinvite.online. Which includes all links and products which appear on the website.

“SP” means the service provider My Invite Online and its partners Nu Catalyst Media Pty (LTD) and Picksmart Pty (LTD)

“Acceptance of Terms” shall mean acceptance of these terms and conditions in its entirety, and the time of acceptance will be the time of registering an account and submission of all personal details as set out hereunder.

By submitting the details, the user acknowledges that he /she understands the terms and conditions and accepts same as binding.

‘User” includes only natural persons, whom, by acceptance of these terms and conditions, agree to be bound to the service provider here in referred to a “SP” and relating to te to meet all obligations set out herein.

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‘’Products’’ are the packages as more fully described in annexure A hereunder which will, upon selection by the User, be incorporated into these terms and conditions

The user furnishes as his/her domicilium citandi et executandi address, email address and or contact details mentioned hereunder as the address at which he/she will accept notices and other process.

The products may be utilized by the User, subject to these terms and conditions. The User acknowledges that the entire site content, including all jingles, advertisements for sponsors and any other content as produced by and received from the SP are the property of the SP and remain the property of the SP. The user may not sell, re-produce, publish, transmit or in any way encumber the products, programming or any other product downloaded or utilized from the website of the SP. The SP take no responsibility for any branded, copyright or trademarked picture, logo, text or image that might be uploaded to the platform by the User. It is the sole and full responsibly of the user to ensure that her or she as the legal right to use the branded, copyright or trademarked picture, logo, text or images form the owners of such items.

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The User must present the products in the form agreed with the SP and as prescribed by the product package, and may not in any way adapt, change, edit, reproduce or amend the product content in any way, save for changes included in the product purchase. The User acknowledges that the SP may advertise the names and details of certain sponsors or entities as part of the product content. The User warrants that he/she will not broadcast any advertisements, jingles or any other marketing material referring to the said sponsor in undiluted form. Although the SP will take every care to ensure that the product content is of the highest quality, and to produce and deliver the programming timeously, the User agrees to indemnify and hold the SP harmless from any claims for damages suffered as a result of any defect in and to the content, its quality or the late delivery of the product to the user .The User acknowledges that he/she is fully aware of the content prior to broadcasting same. The SP does not accept responsibility for any opinions expressed in the products. The SP does not give any warranties regarding the products or any other content to the User. The User downloads and utilize the products from the SP’S website at his/her own risk and will ensure that his/her hardware is properly protected against any viruses etc. and that they have the necessary software needed to download the products.

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The User certifies that all personal information is furnished voluntarily and that he/she is fully aware of the purpose for furnishing such personal information to wit: the conclusion of a legal and binding agreement with the SP. The User agrees to make available to the SP any statistics or information related to the products and its distribution, within seven (7) days from receiving such request in writing and further agrees that such statistics may be used by the SP. The User further certifies that he/she will obtain the necessary consent from recipients of any of the products and that the recipients’ details are furnished voluntarily and that the purpose for requesting such information will be clearly explained to the recipients as required by the Protection of personal information Act. The User indemnifies the SP fully against any claims which may arise from any contravention of the Protection of personal information Act.

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If the User is not satisfied with the products or service the SP will supply the User with a once off new profile and package equivalent to the original package purchased by the User or an 80% refund of monies spend on the website. Monies will not be refunded by the SP in the case of a cancellation of event, change of date or if the invitations has already been send to guests.

Force Majeure Events means any event or circumstance, or combination of events or circumstance, beyond the reasonable control of the SP occurring on or after the date on which the agreement has been entered into by the User. If by reason of a Force Majeure Event and the SP is wholly or partially unable to perform its obligations under this agreement, the SP shall notify the User of the Force Majeure Event within 72 hours after the SP has become aware of the occurrence of that Force Majeure Event, describing that Force Majeure Event in reasonable details and, to the extent that it can be reasonably determined at the time of the notice, a preliminary evaluation of the obligations affected and a preliminary estimate of the period of time that the SP will be unable to perform the obligations.

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Upon the occurrence of the Force Majeure Event and the effect thereof the SP shall not be liable for any failure or delay in performing its obligation under the agreement to the extent that such a failure or delay in performance has been caused by or contributed to such Force Majeure Event or its effect or by any combination thereof and the time limits and deadlines for the performance by the effected SP of its obligations under this agreement, which are affected by such Force Majeure Events  shall be extended day- for-day for as long as the affected SP is unable to perform, or is delayed in performing, such obligations because of the occurrence of, or the effect of, such Force Majeure Event. The SP shall not be held liable for any loss or damage suffered by the User as a result of a Force Majeure Events or its effect.

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The parties agree that the Law of South Africa will be applicable in the event of any dispute. The parties further agree to the Jurisdiction of the High Court of South Africa (Gauteng Provincial Division) to institute any action or make application which stems from this agreement.

The parties agree that these terms and conditions, including Annexure A, constitute the entire agreement between them, and that no amendments will be of any force and effect unless it is reduced to writing and signed by both parties, save to exclude the SP’S discretionary changes as set out above.      

The Parties agree that these terms, together with selection of the relevant package as set out in annexure A will constitute the entire offer of the SP to the User which the User unconditionally accepts by clicking on the ‘’Accept’’ icon hereunder.   

The Purchaser selects package as set out here-under:

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Annexure A

Payment - South Africa

Payment once off amount paid via EFT or Credit card to through Pay U to My Invite Online. Payment amount as follow:

Free Package: Free

Gold Package: R998.00

Diamond Package: R1999.00

Payment - South Africa

Payment pay as you go amount paid via EFT or Credit card to through Pay U to My Invite Online. Payment amount as follow:

Free Package: Free

Gold Package: R169.00 per month

Diamond Package: R289.00 per month

 

Payment - International

Payment once off amount paid via EFT or Credit card to through Pay Pal to My Invite Online. Payment amount as follow:

Free Package: Free

Gold Package: $69.00

Diamond Package: $149.00

Payment -International

Payment pay as you go amount paid via EFT or Credit card to through Pay Pal to My Invite Online. Payment amount as follow:

Free Package: Free

Gold Package: $12.00 per month

Diamond Package: $23.00 per month

 

Technicalities

 

File storage

Amount of data storage available on the User preferred package.

Package included and not included:

Diamond:       unlimited

Gold:               6GB

Silver:             600mb

 

Photo Gallery Limit

User can load photo on a website gallery. Amount of photo one can load is determent by the User package selection.

Package included and not included:

Diamond:       unlimited

Gold:               200 photos

Silver:             20 photos

 

 

Once Off Payment Website Term

This is the time/ months a User’s website will be online and available for his/her use. User can upgrade for a longer term otherwise the website will be deleted when the term is completed.

Package included and not included:

Diamond:        18 Months

Gold:                18 Months

Silver:              18 Months

 

Pay as You Go

Pay month to month or select the amount fo months you would like to use the product and pay.

Diamond: Available

Gold: Available

Silver: Available

 

Unlimited Support

User can make use of our online FAQ software that answers all the basic questions. User can also email My Invite Online for any additional support.

Package included and not included:

Diamond:       18 Months

Gold:               18 Months

Silver:             18 Months

 

Security Password protection

My Invite Online and Picksmart have built a secure data platform to keep User passwords safe. The payment portal Pay U has strong security measure and standards that they have to adhere to be able to deliver his/her services. But User must take care not to lose his/her passwords.

Package included and not included:

Diamond:       Unlimited

Gold:               Unlimited

Silver:             Unlimited

 

Custom domain name

This feature is only available on the Diamond all-inclusive package and lets the User create his/her own custom URL name for example (www.JohnandLia.co.za). Custom domain names are subject to availability as per the User’s name selection.

 

Communication

Smart Sms Bundle

User can send customized or default sms’s to all or selected guests form the backend of his/her website. User can also buy more Sms bundle if needed for the Silver, Gold and Diamond Packages.

Packages do not include sms bundles. Bundles must be bought at an additional cost as stated on pricing page.

Diamond:       bundle not included

Gold:               bundle not included

Silver:             bundle not included

 

Email Invite, Save the date, Thank you, Updates and Reminders

User can send customized or default emails to all or selected guests form the backend of his/her website. The function is available on all the packages.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

Create a Website in your own language.

My Invite Online’s backend language cannot be customized and will remain in English, but User can add his/her information in any language. This will be displayed on his/her front page for all his/her guests to see.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

 

Features

Pre-Designed Themes

My Invite Online has designed more than 50 different website themes that User can choose from or customize.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

 

DIY Theme builder

My Invite Online boasts with a DIY theme creator that allows User to design his/her own website on the My Invite Online Platform with in the following boundaries:  Background pattern plus and colour, Foreground colour, Patterns, Headers patterns, Footers patterns, Colours, fonts and 4 different website layouts.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

 

Visitor statistic and graphs

This shows the User in a graph form how many people have viewed his/her website and on what dates.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

 

Google Calendar Button

Guests can select this button which will automatically add the User Event date to the guest google calendar.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             Not included

 

Load your own You tube Video.

User can load one you tube video of them self’s or anybody else on the Home page of his/her website. Note this is only available for You Tube video.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

Custom Photo Gallery Layout

User can select one of 3 defend layouts for his/her Photo gallery. User can only select one at a time.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

 

Seating Plan

User can create table names or number and the number of seats available at each table. After guests have RSVPed the user can allocate guests to each table.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

 

RSVP System

Easy RSVP system

Guests can easily RSVP on the user’s website by clicking on the RSVP page, add his/her name and surname, select attending and confirm his/her plus one and if any children are attending. Guest can also comment on the RSVP if they have any food allergies or would like to request something specific.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

 

Easy Guest list setup

User can easily add or update all his/her guest information in one easy to use guest page on the backend of his/her website.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

 

Filtering

The User can filter his/her guest information in who has RSVPed and who still need to RSVP.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

 

Flagging

The User can Flag certain guest profile to serve s a reminder.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

 

Attendance Summary

User can print or view the entire guest list that has RSVP’d with all his/her details and comments.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

 

Export Reports

The User can print or exports all the filtered information in relation with guests who still needs to RSVP, Male, Female, Single, Married, Friends, Family, Best men and bridesmaids, contact number and contact emails.

Package included and not included:

Diamond:       unlimited

Gold:               unlimited

Silver:             unlimited

 

Website pages

All pages have an option to add a personal message.

Home Page

Main page of the website contains a short description of the couple as well as one photo and or a you tube video with the User and Users name and countdown timer to his/her event date.

Package included and not included:

Diamond:       Yes

Gold:               Yes

Silver:             Yes

 

Our Story

User can add any information to this page. How they met and how her proposed.

Package included and not included:

Diamond:       Yes

Gold:               No

Silver:             No

 

PhotoBox

User Photo Gallery to share with his/her family and friends are displayed on this page.

Diamond:       Yes

Gold:               Yes

Silver:             Yes

 

Event Details

The following information can be added to this:

Event Venue details:

Venue Name

Physical Address

Description of the venue

3 Photos of the venue

            Venues website

            Venue Google map URL

            Venue type

            Arrival date

Time of the Event

Nearby Accommodation

            Name of establishment

            Address of the establishment

            Rates

            Short description

            One Photo

            Contact Number

            Google Map Url

Menu and Snacks

            Coarse/Serving type

            Description

            3 Photos per specified meal or drink can be loaded on this page

Package included and not included:

Diamond:       Yes

Gold:               Yes

Silver:             Yes

 

RSVP Page

Guest can RSVP on this page. This page contains the following:

Guest name

Attending Yes or No

Guest comment text box

Food allergies and special requests

Plus one: Attending Yes or No

Plus one name and surname

Are you brining kids: Yes or No

How many infants/toddlers

How many children

Children’s details

Package included and not included:

Diamond:       Yes

Gold:               Yes

Silver:             Yes

 

Seating Plan

Guests can view where they are allocated on the seating plan after they have RSVPed and the User has allocated them on a table.

Package included and not included:

Diamond:       Yes

Gold:               Yes

Silver:             Yes

 

Gift basket

This is a gift registry for the User with the following information. User can create a gift register on this page:

Gift Tile

Gift description

One photo per gift.

Package included and not included:

Diamond:       Yes

Gold:               Yes

Silver:             No

 

Pick a song

Guests can request specific songs that they would like to hear on the User event.

Pick a song consist of the following information:

First: The guests name who want to make the suggestion

Recommendation: Play or Please don’t play

Artist name

Song Title

Save

After saving; a box will appear with all the song requests.

The website has a “listen” link so guest can click on the link and listen to the requested songs via soundcloud.com

Package included and not included:

Diamond:       Yes

Gold:               Yes

Silver:             No

 

Event Party

User can select guests that are very close to them. The guest name, affiliation and picture will be displayed on this page.

Package included and not included:

Diamond:       Yes

Gold:               No

Silver:             No

 

Blog

User has his/her own blog on his/her website.

They can load photos, website links, and text. The user can keep his/her guest up to date with what’s happening.

 

Package included and not included:

Diamond:       Yes

Gold:               No

Silver:             No

 

Contact page

User has the option to display his/her contact details on this page. Details include:

User email address

User cell number

User social media links.

Package included and not included:

Diamond:       Yes

Gold:               Yes

Silver:             Yes

 

Upgrade

User can upgrade to larger package at any time.

The sms bundle includes 60 sms/credits. In some countries depending on the mobile provider to send one sms will

use up to 4 sms credits from the users bundle.

Design my website upgrade includes:

      = design of user's website of max 6 working hours and 2 working hours for amendments

      = upload of user's guest to guest-list from the website guest list excel sheet that can be downloaded from the user's website

      = the user must provide the SP with adequate, complete and up-to-date guest information

    = the SP takes not responsibility if the wrong information is loaded on to the user's website as it is the user’s responsibility to forward the correct guest information.       

 

The Parties agree that these terms, together with selection of the relevant package as set out in annexure A will constitute the entire offer of the SP to the User which the User unconditionally accepts by clicking on the ‘’Accept’’ icon on registration.